FAQ

Advice and answers from Orion Promotion Team

FREQUENTLY ASKED QUESTIONS

For Artists

We do not use malicious techniques to promote your track. Since utilizing bots and low-quality streams can cause Spotify to evacuate your record and all your music, we never use them. Rather, we pitch your song to playlist curators that gives your song playlist positions that give you natural streams.

We accept all sounds and genres. We don’t acknowledge tracks for advancement if the mixing/mastering is low quality. Our commitment lies not only in the success of the artist, but also in the quality of our allied network playlists.

You can follow all your analytics from your Spotify for Artists account (artists.spotify.com)

We cover the biggest genres: Pop, Hip-Hop, EDM, Indie, Rock, Latin and all their subcategories. Your track will be pitch to the the playlists best matching your sound.

Indeed. All of the streams we offer are qualified for royalties.

We promote your song by pitching it to organic playlists with an amount of followers. By experience we know approximately how many streams a song can get in certain playlist. But since all of our services are organic, the final stream number of your song lies with the listeners. For example, if the peoples love your song, it can also reach much higher than the estimated streams.

Absolutely! We always love to listen to new music and look at every song that is sent to us, regardless of whether you have been declined before or not.

With “followers reach” we mean that your playlists together will have that amount of followers. For example, if the campaign says to reach 20,000 followers , it means that you can get into 2 playlists of 10,000 followers that add up to 20,000 followers.

It can take anywhere between 24-72 hours. When your song has been added to a playlist, we will send you an email with the link to the playlist or you can see it in your artist dashboard.

For Curators

As a curator of Orion Promotion, your mission is to listen to the artists’ songs so that you can give them an honest but respectful review.

You also need to decide if you want to add the artists’ songs to your playlist.

Note: you are not obliged to add a song to your playlist if you don’t like it.

The goal is to provide value to the artists and help them be discovered by the listeners of your playlists, and give them a professional opinion about their songs.

1) Minimum 1000 followers.

2) Fully organically earned and active listeners.

3) Respect and give the artist good quality feedback

In addition, please note that we do not accept these types of playlists:

  • Playlists that change their title to attract followers, for example by changing their title to a title related to a famous TV show being broadcast.
  • Playlists that refer to a specific album, song, artist, or band.
  • Follow X Follow playlists.
For more information click here to read curator’s guideline

The payments are based on a 15 position ranking system that we have created which is based on scores.

At the lowest rank you get $1 per song you rate, and at the highest level you get $14 per song you rate.


For rank #1 (the lowest), the required score is 0. For rank #15 (the highest), the required score is 650,000.

The score depends on the points you earn. They are calculated and given based on the number of playlist followers you have and the value you give to the artists (streams, followers, etc.)

You can view more information about the scores on the ‘Rank’ page in the left sidebar menu on your curator dashboard.

Yes it’s possible. Some curators may have multiple playlists spread across different Spotify accounts.

You need to press spotify accounts on the left tab and then you need to press “Connect Spotify Account” to link the spotify account.

You can request your payment directly on your curator dashboard.

We’ll send it to your bank account or crypto adress. In addition, payment is sent in USD and converted to your local currency before being deposited into your bank account.

Please note that all of our transfers are made and powered by TransferWise, so we guarantee you will have a really fair and excellent conversion rate.

Also remember that the minimum amount required for each payout is $20 USD

If you have not received a payout, you should consider these factors that can affect the transaction process. We understand that you may be concerned about your payouts, but rest assured that you will always receive your money.

You should also consider these factors that can affect the duration of the trade by delaying it longer than usual:

  • Some banks are slower than others. For example, some of them may close earlier on some days, only process transfers in the morning or have to do security checks.
  • Your bank must manually search for our transaction. This is related to the first point. If the payment is too late, you should ask your bank to seek a wire transfer from us. The bank may require a receipt. You can ask us and we will deliver it to you.
  • You have not set the information correctly. Please make sure your bank details are correct. We take no responsibility for the information you provide.
  • You have not activated or set up your bank account to receive international transactions. Some banks require you to go to your internet banking and authorize international transactions so that you can receive them.
  • Your bank has rejected the transaction. This could be related to one of these factors mentioned, or maybe to others as well.
  • We may have detected suspicious activity on your account, so your payout has been “frozen” until you can provide meaningful and solid evidence demonstrating the legitimacy of your playlists
 

Note: If you have already checked all the above factors, but your payment still has not arrived, please feel free to contact us via our online chat on our website.We are happy to check that everything is in order and help you as soon as possible. Make sure you have the name of the bank account holder with you so that we can serve you faster.

Usually, it takes between 3-10 business days to transfer your payout, although this period may vary slightly depending on your local bank.

For this reason, we ask that you be patient and always wait at least 10 business days before asking us via chat about the status of your payout transfer.

We understand that you may be concerned or concerned about when your payout will arrive and please note that some times and processes must be respected and which durations are beyond our control.

You should understand that the number and frequency of songs you receive is something that is not up to us, therefore we cannot guarantee you a specific number of entries per day/week.

The process is completely organic and transparent, so basically it just depends on our artists and the genres they target in their campaign.

Some weeks you can have more activity, others not so much.

Please, we kindly ask you to be patient, it’s only a matter of time until you start receiving songs.

Also, there are no tricks or extras that you or we can do to increase the number of songs you receive.

As mentioned before, it is completely natural.